Privacy Policy

Effective Date: 6 Aug 2026

At ERPAI, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when you visit our website, https://erpai.in/, or purchase our AI-powered ERP, accounting, and eCommerce automation solutions.

1. Information We Collect

We collect information to provide better services to you. This includes:

  • Personal Identification Information: Name, email address, phone number, and billing/shipping address provided during account registration or checkout.
  • Business Information: Information related to your business systems (e.g., your WooCommerce store URL, Tally/ERP software details) necessary for us to provide our plugin integrations and technical support.
  • Technical Data: Information about your browser, IP address, time zone, and cookies installed on your device as you navigate our site.
  • Payment Information: We do not store full credit card details. Payments are processed through secure third-party payment gateways. We may receive confirmation of payment success or failure.
  • Communication Data: Records of correspondence when you contact us for support or inquiries via email or our contact forms.

2. How We Use Your Information

We use the data we collect for the following purposes:

  • Order Fulfillment: To process your purchases of plugins and services.
  • Technical Support & Integration: To assist with the configuration and maintenance of your ERP and eCommerce integrations.
  • Communication: To send you important updates regarding your account, product releases, technical support responses, and occasional promotional materials (if you have opted in).
  • Security & Optimization: To improve our websiteโ€™s user experience, prevent fraud, and ensure the security of our services.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following limited circumstances:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, hosting services, or email marketing platforms), provided these parties agree to keep this information confidential.
  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect our rights and safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your account information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

5. Cookies

Our website uses “cookies” to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser that enables the site’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, though this may impact your ability to use certain features on our site.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request the correction of inaccurate data.
  • Request the deletion of your personal data (subject to legal obligations).
  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at hello@erpai.in.

7. Changes to This Privacy Policy

ERPAI reserves the right to update this policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” above.

8. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us using the information below:

ERPAI
Email: hello@erpai.in
Phone: +91-9988479911
Website: https://erpai.in/